1. How can I place an order on Footlocker.fr?

To place an order, browse through the categories, select the desired items, choose the size and color, add them to your cart, and proceed to checkout. You will need to create an account or log in to complete the purchase.

2. What payment methods are accepted?

Footlocker.fr accepts various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

3. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to the carrier’s website where you can monitor the delivery status.

4. What is the return policy?

Footlocker.fr offers a 28-day return policy. Items must be returned in their original condition with all tags attached. Personalized items may not be eligible for return. To start a return, follow the instructions on the returns page on the website.

5. How can I contact customer service?

Customer service can be reached via the contact form on the website, by phone, or through social media channels. The customer service team is available to assist with any inquiries or issues.

6. Are there any discounts or promotions available?

Footlocker.fr frequently offers discounts, promotions, and special offers. You can find these on the website’s homepage or by subscribing to the newsletter to receive updates on sales and exclusive deals.

7. How can I use a promo code?

During checkout, enter the promo code in the designated field and click “Apply” to receive the discount.

8. Does Foot Locker ship internationally?

Foot Locker primarily ships within France and selected European countries. For specific international shipping options, it is best to check the delivery information section on the website.

9. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, contact customer service as soon as possible. If the order has not yet been processed, they may be able to accommodate your request.

10. Is there a loyalty program?

Foot Locker offers a loyalty program called FLX, where customers can earn points on purchases and receive rewards such as discounts and exclusive offers. Details can be found on the website under the loyalty program section.

For more detailed information, visit Footlocker.fr.