1. How do I buy items on Vinted?

• To buy items on Vinted, create an account on the Vinted website or mobile app, browse the listings, and select the items you wish to purchase. You can contact the seller with any questions before proceeding to checkout and making a payment.

2. How do I sell items on Vinted?

• To sell items, create an account and list your items by uploading photos, providing descriptions, and setting prices. Once listed, buyers can contact you and purchase your items. Vinted provides shipping labels for convenience.

3. What payment methods does Vinted accept?

• Vinted accepts various payment methods, including major credit/debit cards (Visa, MasterCard), PayPal, and sometimes local payment options depending on your country.

4. How does shipping work on Vinted?

• When a buyer makes a purchase, Vinted provides a prepaid shipping label. Sellers need to package the item securely and attach the label. Shipping times vary based on the destination and carrier.

5. What is Vinted’s return policy?

• Vinted generally does not facilitate returns as transactions are between individual buyers and sellers. However, if an item is not as described or there is an issue, Vinted’s buyer protection may help resolve the situation.

6. How can I contact Vinted customer service?

• Vinted customer service can be contacted through the help center on their website or app. Users can submit a request for support or browse the FAQ section for common issues.

7. Are there any fees for using Vinted?

• Vinted does not charge listing fees. However, sellers may incur a small selling fee and a buyer protection fee is added to each purchase to cover secure transactions and support.

8. How do I ensure the safety of my transactions on Vinted?

• Vinted provides secure payment methods and buyer protection. It’s advised to communicate through the Vinted platform and avoid sharing personal information. Review seller ratings and feedback before making purchases.

9. Can I swap items instead of buying or selling?

• Yes, Vinted allows users to swap items. Both parties must agree to the swap and handle shipping arrangements. This feature is part of Vinted’s goal to promote a circular fashion economy.

10. Does Vinted have a mobile app?

• Yes, Vinted has a mobile app available for both iOS and Android devices, providing a seamless and convenient shopping experience on the go.

For more detailed information, you can visit the official Vinted Spain website at vinted.es.